FAQ

Delivery

Where does zosack.com deliver through online process? 

Zosack USA delivers across the United States.

How much does the delivery cost? 

Our delivery cost is based on weight, please review our shipping policy page for knowing more about shipping costs.

Is it possible to schedule a specific delivery time? 

Generally, we deliver within 3-10 working days.

Note: Some Rugs may take 10-15 business days to reach after payment and size confirmation.

 

PLACING ORDERS

How do I know if my order has been successful?

Once you’ve filled in the checked-out page, you will receive an email confirmation from Zosack showing the details of the order you’ve just placed along with the payment method you have selected.

 

PAYMENTS

1- How can I pay for my purchase? 

We accept Visa, MasterCard, American Express, Google Pay, Apple Pay, and Afterpay for online payments.

2- Will I receive a receipt for my purchase?

 Yes, once the order has been completed, you can print out a receipt for your purchase. You will also receive an email confirmation of your order with full details. After delivery, you will also receive a physical copy of the receipt with your product.

 

FAQ Related To Leather Jackets

1- What are leather jackets made of?

Leather jackets are typically made from animal hides, such as cowhide, sheepskin, or lambskin. The type of leather used can determine the jacket's durability, texture, and appearance.

2- How do I clean a leather jacket?

Cleaning a leather jacket requires special care. It is recommended to spot clean it with a mild soap and water solution, and then gently wipe it dry with a soft cloth. Avoid using harsh chemicals or abrasive materials, as they may damage the leather.

3- Can leather jackets be waterproofed?

Yes, leather jackets can be treated with waterproofing products to make them more water-resistant. These products create a protective barrier on the leather, preventing water from seeping in. However, it's important to note that leather jackets are not completely waterproof and should not be submerged in water.

4- How should I store my leather jacket?

To properly store your leather jacket, hang it on a padded hanger in a cool, dry place. Avoid exposing it to direct sunlight or heat sources, as this can cause the leather to dry out and crack. It's also a good idea to cover it with a breathable garment bag to protect it from dust and dirt.

5- Can leather jackets be altered or resized?

Yes, leather jackets can be altered or resized by a professional tailor. However, it's important to choose a skilled leather tailor who has experience working with leather, as it requires specialized techniques. Keep in mind that major alterations may affect the overall design or structure of the jacket.

6- How do I maintain the shine and softness of my leather jacket?

To maintain the shine and softness of your leather jacket, you can apply a leather conditioner or cream. These products help nourish and moisturize the leather, preventing it from drying out and cracking. Additionally, regular polishing with a soft cloth can enhance the jacket's shine.

7- How long do leather jackets typically last?

With proper care and maintenance, a high-quality leather jacket can last for many years. However, the lifespan of a leather jacket also depends on factors such as the leather type, frequency of use, and how well it is cared for.

8- Are leather jackets suitable for all seasons?

Leather jackets are generally more suitable for cooler seasons, such as fall and winter. They provide insulation and protection against the cold. However, some lightweight leather jackets can be worn during transitional seasons or even summer evenings, depending on the weather and personal preference.

9- Can leather jackets be repaired if damaged?

Yes, leather jackets can often be repaired if they get damaged. Minor issues like scratches or scuffs can be buffed out or treated by a professional leather repair specialist. However, more significant damage, such as tears or deep cuts, may require extensive repairs or patching.

10- Are leather jackets considered sustainable?

Leather itself is a natural material, but the production process can have environmental impacts. However, some leather jackets are made from recycled or upcycled leather, which can be considered more sustainable. Additionally, investing in a high-quality leather jacket that will last for years can be a more sustainable choice compared to buying fast fashion alternatives.